• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet 2542 All-in-One Printer
Microsoft Windows 10 (64-bit)

I own an HP Deskjet 2542 printer. It has enough ink but it isn't printing anything.

I have tried all the cleaning processes multiple times.

I even tried new ink.

Nothing works.

I know there is ink coming out of the cartridge, because when I "print" a few pages there is ink on the print head.

What can I do further to fix it?

I am pretty good at fixing things like this, so I am not scared of opening the printer up and repair something inside.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.