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‎12-02-2020 07:37 PM

HP Recommended
Product: HP deskjet 2645
Operating System: Microsoft Windows 10 (32-bit)

Hp deskjet 2645 cartridge installation problem, after installation of new cartridge it is showing please change the following ink cartridge, i have tried with numerous cartridges but the problem is same, please HELP.

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1 person had the same question
1 REPLY 1

‎12-11-2020 07:04 AM

HP Recommended

@anil8lochib, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Which of the ink cartridge is indicated in the error?

Are you using HP ink cartridges?

This printer supports printing in single-cartridge mode. Insert one ink cartridge at a time to identify the defective ink cartridge.

 

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

If the issue persists, please reach out to the HP Technical Support team in your region regarding the replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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