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- HP Community
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- Printer Ink Cartridges & Print Quality
- HP Deskjet 2710 - Black ink cartridge not printing though is...

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04-10-2023
10:03 AM
- last edited on
04-12-2023
06:08 AM
by
JessikaV
HP Deskjet 2710 - printer has stopped printing any black. All cartridges have ink in them and all print except black. Can someone advise how to fix this issue, please?
i already try to copy in black , but nothings works...
04-12-2023 08:41 AM
Welcome to the HP support community.
I understand that you are getting print quality issues, I am glad to assist you.
Follow the steps mentioned in this HP document:- Click here
Keep me posted
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
04-19-2023 02:42 AM
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee