HP Deskjet 2723e

[Danny52186]

 

 

 HP DESKJET 2723e no matter what I do this is how it prints anything with brand new ink cartridges. I've cleaned, aligned all of it in the quality tools even when I print a photo on phototherapy paper it's faded with red streaks. Any help would be appreciated! Using HP smart App with android 11 OS phone.

[A_Gayathri]

Hi @Danny52186,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're dealing with print quality issues on your HP DeskJet 2723e. Here are some steps you can try to improve the print quality:
 

Check Ink Levels: Ensure that the ink cartridges are not low or empty. Even if they're new, they might be defective.

Print Head Cleaning: You've mentioned cleaning, but it might be worth running the print head cleaning cycle again. Sometimes multiple cleanings are needed.

• Go to the HP Smart app.
• Select your printer, then go to Printer Settings.
• Find Clean Printhead or a similar option and run it.

Print Quality Diagnostic: Run a print quality diagnostic test to check for issues with the printhead.

• In the HP Smart app, go to Printer Maintenance or Tools.
• Look for Print Quality Report and follow the instructions to print it.

Alignment: Perform a printhead alignment to ensure the cartridges are correctly aligned.

• In the HP Smart app, go to Printer Maintenance or Tools.
• Select Align Printhead and follow the instructions.

Check Paper Type: Ensure that you're using the correct type of paper for your print job. For photos, use photo paper, and make sure the paper is compatible with your printer.

Update Firmware: Check if there are any firmware updates available for your printer and install them if necessary.

• Go to the HP Smart app, select your printer, and look for firmware update options. Update the firmware on an HP printer

Reset Printer: As a last resort, you can try resetting the printer to factory settings.

• Turn off the printer.
• Disconnect the power cord from the back of the printer.
• Wait for 60 seconds, then reconnect the power cord and turn the printer back on.

Refer to this document: HP DeskJet 2723e All-in-One Printer User manual

HP DeskJet 2600, 2700, 4100, 4800 printers - No black ink, wrong colors, other print quality issues

I hope this helps. 

Take care and have a good day.

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