HP Deskjet 2750 won't print text

[Drew6666]

Hello everyone,

My HP Deskjet 2750 won't print the text in my Word/Open Office documents but it does print any images in the same document. It will successfully print test prints after I've run various HP smart trouble-shooter/diagnostics. It will print  everything including text in pdf documents. I've reinstalled the software/downloaded uptodate drivers. According to HP smart the printer is online and fully functional. Windows 10 confirms it's my default printer. Windows 10 trouble-shooter can't detect any problems. Yet I can't print text.

Any suggestions will gratefully be received.

Drew

[Dragon-Fur]

@Drew6666 

Double check >> You want the full driver printer software installed for the printer.

Next:  All images should be Inserted as opposed to Copy / Paste.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

In addition, the installed software places two shortcut icons on the Desktop named for the printer.

Programs_and_Features_Printer_Software_List_2Printer_Assistant_Shortcut_Icon_on_Desktop_2

Printer software not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

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What else?

Word documents can be set with all sorts of clever fonts - not all these fonts translate to printer language.

IF this is the case in your situation, one workaround is the one you already know:  Export to PDF and print that.

Within the Word document:

You can also try embedding or substituting the fonts or simply change the wayward font to a standard Tru-Type font style.

References / Resources

Product Specifications for the HP DeskJet 2752 All-in-One Printer (8RK11A)

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2700 All-in-One Printer series 

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[Drew6666]

Thanks for your reply. The drivers are uptodate and printer is listed in the control panel. I can't use Easy HP start because I can't get past the ink cartridge installation page (there are cartridges already installed, I tried removing and replacing them and the program doesn't accept this). Maybe I should have said that once upon a time the printer was working perfectly and suddenly started having problems. Could a windows update have done this?.I should also add that I had the operating language for the printer set as English. Now certain Help functions/support (but not all)  are in Slovakian! And changing the language/location in the language settings has no effect. Yes, I can convert documents into pdfs and print but the printer is 6 months old and it's all very annoying.

Any other suggestions, would be gratefully received.

Best wishes,

Drew