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hp inkjet 3525
Microsoft Windows 10 (64-bit)

Hallo There i have this :  Error Code 0X00759C98 HW WATCHDOG C 

 

I unplugged the power but  the problem was not solved ...
2 REPLIES 2
HP Recommended

I have already unplugged the printer from the wall outlet and the USB cord from the PC, taken out the ink cartridges and reset the whole thing, but still not working.

HP Recommended

@Tsapte70 Lets start with power reset as per HP standards, here's how we recommend doing it:

  • Turn the printer on, if it is not already on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
    • NOTE: 
    • HP recommends connecting the printer power cord directly to the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • Wait until the printer is idle and silent before you proceed.

If the issue persists, please upgrade the printer firmware:

click here for different ways of getting this done using a computer among others.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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