-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Deskjet 3520 e-All-in-one Printer Streaking
Create an account on the HP Community to personalize your profile and ask a question
11-08-2024 02:47 PM
Hi @MellitaHart ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're having trouble with the HP Deskjet 3520 e-All-in-One Printer! Streaking on prints can be frustrating, but we can work through it step by step. Here are some suggestions to help resolve the issue:
1. Check the Ink Cartridges:
- Ink levels: Ensure the ink cartridges aren't running low or empty.
- Cartridge alignment: Perform a cartridge alignment from the printer's control panel or via the HP Printer Assistant software on your computer.
- Clean the ink cartridges: Sometimes ink residue or dried ink can cause streaking. Remove the cartridges and gently clean the copper contacts and printhead areas with a soft, lint-free cloth.
2. Printhead Cleaning:
- Go to the printer's control panel, or use HP Smart (on Windows 11) to start the printhead cleaning process.
- You can also manually clean the printhead if necessary (check the printer manual for instructions).
3. Paper Quality:
- Make sure you're using the correct type of paper for your prints. Poor-quality or incompatible paper can cause streaking.
4. Check for Clogs:
- Deep Cleaning: In the HP Printer Assistant software, try a "clean printhead" option to clear any ink blockages.
- Test Page: Print a test page to check for ink flow or patterns that could indicate a clog in the printhead.
5. Update Printer Drivers:
- Ensure your printer drivers are up-to-date for Windows 11. Sometimes, outdated drivers can cause print issues.
6. Adjust Print Settings:
- In the print dialog box, try using a different print quality setting (e.g., "Best" or "Normal") and see if it helps reduce the streaks.
7. Perform a Printer Reset:
- Try turning the printer off, unplugging it for about 30 seconds, and then restarting it. This can sometimes resolve lingering issues.
Refer to this document: HP Deskjet 3520 e-All-in-One Printer series User manual
HP Deskjet 3520 Printers - Black Ink Not Printing, Other Print Quality Issues
Resolve print quality issues with the HP Print Quality Diagnostic app | HP Managed printers
Troubleshooting Print Quality Problems with HP Inkjet Printers
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.