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HP Recommended
HP Deskjet 3520 e-All-in-One Printer
Microsoft Windows 11

I've followed the suggested troubleshooting but it keeps streaking. I want to scream and throw it out of a window.

1 REPLY 1
HP Recommended

Hi @MellitaHart ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're having trouble with the HP Deskjet 3520 e-All-in-One Printer! Streaking on prints can be frustrating, but we can work through it step by step. Here are some suggestions to help resolve the issue:
 

1. Check the Ink Cartridges:

  • Ink levels: Ensure the ink cartridges aren't running low or empty.
  • Cartridge alignment: Perform a cartridge alignment from the printer's control panel or via the HP Printer Assistant software on your computer.
  • Clean the ink cartridges: Sometimes ink residue or dried ink can cause streaking. Remove the cartridges and gently clean the copper contacts and printhead areas with a soft, lint-free cloth.

2. Printhead Cleaning:

  • Go to the printer's control panel, or use HP Smart (on Windows 11) to start the printhead cleaning process.
  • You can also manually clean the printhead if necessary (check the printer manual for instructions).

3. Paper Quality:

  • Make sure you're using the correct type of paper for your prints. Poor-quality or incompatible paper can cause streaking.

4. Check for Clogs:

  • Deep Cleaning: In the HP Printer Assistant software, try a "clean printhead" option to clear any ink blockages.
  • Test Page: Print a test page to check for ink flow or patterns that could indicate a clog in the printhead.

5. Update Printer Drivers:

  • Ensure your printer drivers are up-to-date for Windows 11. Sometimes, outdated drivers can cause print issues.

6. Adjust Print Settings:

  • In the print dialog box, try using a different print quality setting (e.g., "Best" or "Normal") and see if it helps reduce the streaks.

7. Perform a Printer Reset:

  • Try turning the printer off, unplugging it for about 30 seconds, and then restarting it. This can sometimes resolve lingering issues.

Refer to this document:  HP Deskjet 3520 e-All-in-One Printer series User manual 

HP Deskjet 3520 Printers - Black Ink Not Printing, Other Print Quality Issues

Resolve print quality issues with the HP Print Quality Diagnostic app | HP Managed printers
Troubleshooting Print Quality Problems with HP Inkjet Printers
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
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