HP Deskjet 3787 Printer Ink cartridge compatibility

[bikram_10]

Hi, I have a HP Deskjet 3787 printer from Middle East which uses HP 652 ink cartridges. In India, I can't seem to find the same cartridges but on the support website, I found that HP 3700 series uses 803 in India but under middle east, it shows 123 ink cartridges which do not match the original cartridges. Can you please help me in choosing the right cartridges? I am attaching the screenshot of the website.

 

Also, I came to know that a regional reset is required to use other cartridges, do I need to do that with my printer? 

[Sneha_01]

Hi @bikram_10,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[salaria_bikram]

Thank you for your reply. 

But before the reset, I would like you to help me in choosing the suitable cartridges for the printer... 

[Sneha_01]

Hi @bikram_10,

You need to use 803 cartridges in India.

Have a great day!

Rachel571 

HP Support