Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-13-2024 01:57 PM

HP Recommended

Hello Fabio,

 

I am now at the public library, it has wi fi Im using, the printer works fine here, just printed several documents.  I hope it works in my house, that is where I need it.  

 

Best regards,

Richard

1 person found this reply helpful
Was this reply helpful? Yes No

‎12-16-2024 05:15 AM

HP Recommended

Hello @RKB-11 

 

Okay, I'll wait.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎12-18-2024 05:52 AM

HP Recommended

Hello Fabio,

I tried printing at home, did not work.  I will dig in and try again soon.

 

Best regards

Was this reply helpful? Yes No

‎12-18-2024 06:55 AM

HP Recommended

Hello @RKB-11 

 

Ok.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎12-18-2024 07:25 AM

HP Recommended

Hello Fabio,

 

I got it to print, the print in black and white option is available once again.

 

Best regards

Was this reply helpful? Yes No

‎12-18-2024 08:27 AM

HP Recommended

Hello @RKB-11 

 

Great news!

Can you mark this as solved? That way others can use it for future searches.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.