HP Deskjet 9800 ink cartridge

[safflerbach]

I have an older HP Deskjet 9800 and it has been using HP96 black ink.  They discontinued that and said HP98 replaces it but it doesn't work in my printer because the cartridge is not the same length.  Does anyone know where I can buy the right ink?  I love this printer and it still works great.

[Jay_G24]

Hi @safflerbach,

I'd like to help!

I understand you are looking to purchase a compatible cartridge for your printer.

I’d recommend you contact HP Phone Support in your region for assistance

Follow the instructions below to reach them:

1) Click on this link - https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping