cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
5 2 0 0
Message 1 of 5
98
Flag Post

HP Deskjet F4435 - prints blank pages.

HP Recommended
HP Deskjet F4435

Just got this printer second hand.  The scanner works fine, but for copies and printing docs, etc. the printing process works but I get nothing but blank pages.  I did get a little bit of print a couple time, especially when I printed a copy sample on low grade.   The HP solution center says both color and black cartridges have ink.  

 

Anything else I can check?

4 REPLIES 4
Highlighted
HP Support Agent
HP Support Agent
10,488 10,489 446 703
Message 2 of 5
Flag Post
HP Recommended

@maxcalvada Welcome to HP Community!

 

I understand that the HP Deskjet F4435 - prints blank pages.

 

Please let us know which operating system you are using.

 

Are you able to make the photocopy without any issue?

 

Please perform the clean reinstallation of Pre-installed HP drivers

1.       In Windows, search for and open Programs and features   

2.       Select your HP Printer   

3.       Select Uninstall   

4.       In Windows, search for and open Devices and printers   

5.       In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’   

6.       Open up the run command with the “Windows key + R” key combo.   

7.       Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)   

8.       Click on the “Drivers” tab   

9.       Look for HP Printer driver. If you see it Click on it and click Remove at the bottom   

10.   Select Ok   

11.   Select Apply and Ok on the Print Server Properties windows   

12.   Close Devices and Printers, restart the computer. 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Highlighted
Author
Level 1
5 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Still getting blank pages:

 

I had trouble following your instructions and the wording on my PC - W10 - seems a bit different.

 

Doing the best I could, I delete the previous HP software I had downloaded last week and reinstalled it.

 

I just got a new printer cartridge today.  And that did not appear to be the problem.

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
10,488 10,489 446 703
Message 4 of 5
Flag Post
HP Recommended

@maxcalvada

 

Thank you for the update.

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

Reply
0 Kudos
Highlighted
Author
Level 1
5 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Maybe I didn't word my last message properly.  Actually, I put in the new cartridge and it still only prints out blanks.   So I have a new cartridge and have deleted and re-downloaded the HP all in one package and yet nothing.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation