Just got this printer second hand. The scanner works fine, but for copies and printing docs, etc. the printing process works but I get nothing but blank pages. I did get a little bit of print a couple time, especially when I printed a copy sample on low grade. The HP solution center says both color and black cartridges have ink.
Maybe I didn't word my last message properly. Actually, I put in the new cartridge and it still only prints out blanks. So I have a new cartridge and have deleted and re-downloaded the HP all in one package and yet nothing.
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