HP Deskjet F4580 - black ink cartridge jammed stuck in color ink cartridge slot

[DebB400]

Please help! I have a black ink cartridge jammed stuck in the color ink cartridge slot

[Kuroi_Kenshi]

Hi @DebB400,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Power off the printer:

• Press the Power button to turn off the printer.
• If the printer does not turn off, disconnect the power cord from the printer.

Open the cartridge access door:

• Reach inside the printer and grasp the handle, then lower the ink cartridge access door.
• The carriage will move to the center of the printer.
• 

Manually moving the carriage:

• Gently attempt to move the carriage to the left or right to better access the jammed cartridge.

Removing the jammed cartridge:

• Lightly press down on the jammed ink cartridge to release it. If it does not release, you may need to wiggle the cartridge gently while pulling it out.
• 

Inspect the carriage and cartridge:

• Once the cartridge is removed, inspect the carriage for any visible damage or debris.
• Clean the area lightly with a lint-free cloth if necessary.
• 
  

Reinstall the correct cartridge:

• After resolving the jam, insert the color ink cartridge into its correct slot on the left and the black ink cartridge into the slot on the right.
• 
  

Close the cartridge access door:

• Close the ink cartridge access door.
• 
  

Power on the printer:

• Reconnect the power cord and press the Power button to turn the printer back on.

By following these steps, you should be able to safely resolve the cartridge jam issue.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,