HP Deskjet Ink Advantage 680 black ink cartridges

[Meena28]

Sir I purchased 680 hp black ink cartridge on 30 march 2025. But a defective piece is sent to me .it throws out excessive  ink .the whole page becomes black and damp with fresh ink . Pls replace it and send me a new proper cartridge. I have been using this  cartridge for the last five years and everytime I purchase from Amazon . How this time a defective printer cartridge  is sent . Pl look into it and do the needful at the earliest. The pic of print is attached herewith for your reference.

Meena Rizwan

(Edited)

[Garp_senchau]

@Meena28, Welcome to HP Support Community,

Thank you for posting your query.

Thank you for reaching out. We're sorry to hear about the issue with your HP 680 Black Ink Cartridge. 

Since the purchase was made through Amazon, we kindly request you to contact their customer support or the seller directly for a replacement or refund. They’ll be able to assist you further.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,