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‎06-26-2021 05:11 AM - last edited on ‎06-26-2021 02:54 PM by Retired

HP Recommended
Product: ENVY 5030 M2U92B

I need help to sort out a problem with my colour cartridge .

 

Keep getting a message to replace an reinstall cartridge.

 

Have done this numerous times to no avail.

 

I cannot get a replacement cartridge from my HP Instant Ink account.

 

 

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2021 06:05 AM

HP Recommended

Hi @GrampaGeoff,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-29-2021 06:05 AM

HP Recommended

Hi @GrampaGeoff,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
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