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‎04-12-2022 09:08 PM

HP Recommended
Product: HP ENVY 5030 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I bought an HP ENVY 5030 in Germany and moved with it to the US. I need to change my regionalization so that this printer will work with the cartridges here in the US.

 

Can you send me the instructions to do so please?

 

Category:
1 REPLY 1

‎04-12-2022 09:24 PM

HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.


Bob Headrick,  HP Expert

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