HP ENVY 5541 not printing in colour

[Ooragnak]

Good Afternoon Everyone - my HP ENVY 5541 All in One printer is not printing in colour from my desktop PC - but it does from iPad and my laptop. Even though I've just updated to Windows 11 the problem has been with me for some time. NO matter what I try  I can't resolve the issue. I've just done a thorough uninstall of all the HP software and re-installed the full Feature software once more.

It seems to be a familiar issue and no matter which solution I follow nothing seems to work.

Has anyone got a fix for this problem?

[Jay_G24]

Hi @Ooragnak,

I'd like to help!

I understand you are unable to print in color from your windows computer.

Follow the below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference. If the issue persists, proceed to the next step.

Install the printer using the TCP/IP port:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know-how. Try printing.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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