HP ENVY 5546 Colour Printer

[DavidComputer]

I cannot print a colour document/photos from my printer although if I copy a document and select colour, it works.

[Nal_NR]

Hi @DavidComputer,

Welcome to the HP Support Community. 

I'd like to help!

Print and evaluate a Print Quality Diagnostic report, and then troubleshoot any defects

Check the print settings.

Follow these steps to check the print settings for your print job.

In the program, you are trying to print from, click File, and then click Print.

The Print window opens.

Open the Properties dialog box.

Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

Modify Print Quality:If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.

Click here and check the solution four in the document.

If that does not work, 

Try the below steps to fix this issue.

• Right click on the printer and select printing preferences.
• Select the radio button which is there next to color.
• Refer the picture below.
• 
• Then click on apply.

Let me know if that fixes the issue.

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