HP ENVY Inspire 7900e ink cartridge cantact

[RM6170439]

the issue is with my printer . the Ink cartridges has no conatc with the printer .  Ink cartridges is a orignal HP one and still voll.

[zoey7886]

@RM6170439, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Ink Cartridge Contact Issues on HP ENVY Inspire 7900e Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP ENVY Inspire 7900e printer is experiencing issues with ink cartridges not making contact, here are a few steps you can follow to resolve the issue:

Check Ink Cartridge Installation

Turn on the printer:

• Ensure the printer is powered on.

Open the front door:

• Open the front door of the printer.
  

Lift the cartridge access door:

• Lift the cartridge access door and wait until the printer is idle.
  

Remove and Reinstall the Cartridges:

• Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
  
• Hold the cartridge by its sides, and then pull the tab to remove the plastic tape if it hasn't been removed.
  
• Slide the ink cartridge back into its slot until it snaps into place. Repeat this step for the other cartridge if necessary.
  

Close the cartridge access door:

• Lower the cartridge access door, and then close the front door.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,