HP ENVY Photo 6200 Printing White Lines

[Bonesx]

As stated in the title, I have an HP ENVY 6200 All-in-One Printer. Previously in the last few days it has started to print white lines and is missing places in the printing. This is happening whenever I print from my desktop, phone, or app.

Things I have already tried, AND DID NOT WORK:

• Made sure printer was up to date on software
• Settings > Tools > Clean Cartridge (three times)
• Settings > Tools > Align Cartridge
• Settings > Tools > Restore Factory Settings 
• Took out cartridge and gently cleaned the top with 70% isopropyl alcohol solution with a soft Q-tip
• Replaced the cartridge with another HP 64 Black Ink Cartridge

Any suggestions on how I can resolve this?

[Jay_G24]

Hi @Bonesx,

Welcome to the HP Support Community

I'd like to help!

As the issue persists after trying all the relevant steps.

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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