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‎03-26-2024 04:43 PM - last edited on ‎03-26-2024 05:00 PM by Retired

HP Recommended

HP Envy 4501 Printer not fully printing alignment page. New ink cartridges are installed. Parts of the page aren't printing and unsure why. Any help will be greatly appreciated. Thanks

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3 REPLIES 3

‎03-26-2024 05:26 PM

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Something must have gone wrong when the cartridges were replaced.  I assume you are not going through setup on a new printer.

 

There are about 6 videos here dealing with various problems on the 4500 series

https://www.youtube.com/@HPSupport/search?query=4501

 

You might review the ink replacement video for help.

 

If this is a new printer and the you still have the problem after reviewing the video then call tech support

 

Click here to check warranty
and
Click here for world-wide contact info

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‎03-26-2024 07:17 PM

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This is what prints

1000011692.jpg

 

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‎03-27-2024 08:33 AM - edited ‎03-27-2024 08:34 AM

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That is actually pretty bad.  It looks like the print head has an inertial problem at startup.   Just guessing that it starts moving before the drive motor ready.

 

if cleaning and reseating the cartridges does not work you will have to take it to a shop.  With a used one as low as $50 usd it is probably not worth fixing.

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