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‎09-25-2023 12:50 AM

HP Recommended

Hi @Brummie100,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?
 

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

 

Take care and have a great day ahead!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎09-25-2023 11:55 AM

HP Recommended

Yes, I have asked this question numerous times and had no response! 

 I have downloaded the latest Firmware for my printer, but when I have tried to run it I get a error message saying "This Firmware update does not contain updates for your device"

Why am I getting this message?

 

Thanks,

Was this reply helpful? Yes No

‎09-26-2023 02:05 AM

HP Recommended

Hi @Brummie100,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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