HP Envy 5055 Printer - How to Bypass "SETUP Cartridges" prompt. I do not have any SETUP Cartridges.

[Bella868]

How can I bypass a "SETUP Cartridges" prompt that's appearing on my printer?  My printer is old and whenever I run out of ink I simply replace with cartridges purchased on Amazon which have always worked fine.  I am now being required to use the initial "Setup" cartridges which came with the printer.  I do not have these cartridges.  How can I get my printer to work?  I have since bought two sets of new ink cartridges on Amazon but to no avail.

[A_Gayathri]

Hi @Bella868 ,

Welcome to the HP Support Community!

I am sorry to hear that you have not received the setup cartridge we can buy pass this May I know if you have regular cartridges if Yes I am sending private message

To Bypass Using Setup Cartridges for HP Envy 5055 Printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

a 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee.