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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Envy 5546 printer printing photos streaky/ obvious lines

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09-19-2020 07:40 AM
Printer used to print images fine cleanly, but now they come out streaky/ with obvious lines through them. Ran a test page on the printer itself and it came out fine. Have tried printing on both plain and glossy photo paper, but it makes no difference. Cleaned the ink cartridges and then just put new ones in, but also hasn't made any difference. Any suggestions to getting it printing properly again? Have gotten through a lot of very expensive photo paper trying to sort this issue now and really not sure what else to try at this point!
09-21-2020 11:52 AM
@mmlb97 Check if the printer works fine as a stand-alone device while using the copier.
If it doesn't work, this could be a hardware malfunction: Click here to troubleshoot.
If it does, this could be an issue with the drivers and may require a re-installation to fix this issue, try the below steps.
NOTE:Windows operating systems only: If you are experiencing garbled, jumbled or illogical text, incomplete printouts, or missing text or graphics, go to Continuous Pages of Strange or Garbled Characters Print in Windows.
Step 1: Use genuine HP ink cartridges
HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).
Purchase replacement cartridges and other supplies from the HP Store or local retailers.
NOTE:Rough handling at the store or during installation can cause print quality problems with newly installed ink cartridges. If you see print problems with newly installed ink cartridges, wait for a few hours for the automatic servicing routine to complete, and then try to print again.
If using genuine HP ink cartridges did not resolve the issue, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2
(By the end of this article all the issues should be resolved)
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