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‎03-26-2022 11:20 AM - last edited on ‎03-29-2022 07:12 AM by Retired

HP Recommended

My HP Envy 6000e is printing photos in reverse color.  When I print a page from an email, a document, it prints fine.  When you print a picture it is coming out negative format.  What setting is incorrect and how do I fix this?

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3 REPLIES 3

‎03-31-2022 05:20 AM

HP Recommended

@SlinkyKat72

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

To which device is your Printer connected to?

 

Please see if this document helps you: https://support.hp.com/us-en/document/ish_2387104-2310812-16

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 

 

 


I am an HP Employee

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‎04-04-2022 03:05 PM

HP Recommended

I have the app on my phone and when I print from my phone the color is fine.  When I try to print from my Chrome book the color inverts.

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‎04-06-2022 12:29 AM

HP Recommended

Please remove and add your Printer to the Chromebook and see if that helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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