HP Envy 6055

[Throwawayprinte]

I purchased an HP printer to replace my older Canon printer.  After years of use, it stated to have ink cartridge price increases.  I bought an HP Envy 6055 as a replacement about 1.5 years ago.  I used.   the cartidges that came with the printer and replaced the cartridges upon the ink was low.  The new cartridges failed to print anything legible.  I tried to align, clean, and update the firmware.  Nothing worked.  I either buy a new set of cartidges at $50 or buy a new printer.  Putting another $50 toward cartridges makes no sense.  If I buy new cartridges I risk throwing away $50.  I hoped that the HP support site would offer an alternative to my problem.  I will most likely scrap the printer and the cartridges and go to another brand of printer.  I'm not a happy customer of HP products at this point.  If HP wants to send me a new set of cartridges, I might regain some trust once again in HP.

[A_Gayathri]

Hi @Throwawayprinte,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Envy 6055. Not to worry I will help you to get a resolution to resolve the issue.

 I really appreciate your efforts in trying all the Troubleshooting steps As the issue still persist

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

[A_Gayathri]

Hi @Throwawayprinte,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Envy 6055. Not to worry I will help you to get a resolution to resolve the issue.

 I really appreciate your efforts in trying all the Troubleshooting steps As the issue still persist

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!