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‎10-11-2023 09:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I purchased a HP Envy Photo 7855 printer recently.  It was a floor model.  When I installed the ink cartridges I received a message that I needed to use set up cartridges.  I did not receive them with purchase.  How do I bypass this or where can I purchase the set up cartridges?

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1 person had the same question
1 REPLY 1

‎10-13-2023 12:45 PM

HP Recommended

@Help1513 

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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