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‎12-24-2021 04:34 PM

HP Recommended
Product: HP Envy 6234

Dear Team,

I purchased this printer on 17th Dec from Coolblue Belgium. As part of the package I was told that we can register in HP site to avail "7 months of HP Instant Ink". When I registered the printer in HP site, I dont see this offer and its asking me to pay for this service to avail the Instant Ink.  Have I done something wrong? Please help me to avail this offer.

 

Saravana G

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1 REPLY 1

‎12-28-2021 05:23 AM

HP Recommended

Hi @Saravana-G,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

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