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HP Recommended
HP ENVY Inspire 7252e All-in-One Printer
Microsoft Windows 11

HP Envy inspire 7200e printer is brand new and only prints magenta and black

1 REPLY 1
HP Recommended

@eagle111 

 

Welcome to the HP Community Forum.

 

References and Review

 

HP Envy Inspire 7255e All In One printer : Unbox Connect to network Install Ink & Paper & Print Phot...

and

Printer setup guide for: HP ENVY Inspire 7252e All-in-One Printer 

Includes link to First Time Setup

 

What else?

"Brand new" printer includes initial help for setup and software from HP Support.

This extra coverage is limited to a short period after purchase / setup.

Even so, the hardware is covered according to the terms in the Warranty.

 

Submit a case to HP:

 

Contact HP Support – Printer Support

 

HP Support – Hardware / Technical Support for Devices in Warranty

 

Registered Devices in Warranty:  Select a method and contact HP Support…

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

  • Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

  • Some regions display phone / chat contact information only after the case is submitted online

 

  • Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
  • HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
  • If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

  • HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions  – might have been taken over by thieves. 
  • Do not be a victim. 
  • Stay vigilant.

 

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References / Resources

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Inspire 7252e All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.