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HP Ink Tank Wireless 415 prints blank pages

HP Recommended
HP Ink Tank Wireless 415
Microsoft Windows 10 (64-bit)

Our printer has lived through several transportations, but the last one seems to have really got it. 

The ink tanks are full, but the printer prints blank pages. Checked that the ink tubes were empty. Removed the cartridges and pumped the ink using a baby aspirator (couldn't get my hands on anything else).There is now ink in the tubes, but the page is still blank. I am at a complete loss about what to do. Any ideas, anybody?

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HP Support Agent
HP Support Agent
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HP Recommended

@Anna-23

 

Welcome to the HP support community/

 

Run the printhead cleaning utility using the HP Software

  1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

  4. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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