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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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‎12-30-2021 04:18 PM

HP Recommended
Product: DeskJet 4158e
Operating System: macOS 11.0 Big Sur

Hi, I purchased a DeskJet 4158e Printer,  

 

It was shown in pamphlets that came with the printer that I would get a 6 month trail of instant ink. When I went to go set up the instant ink, it is only giving me a 2 month trial. 

Is there something that I missed when setting up the printer or what can I do to fix this?

 

Thank you. 

Category:
2 people had the same question
1 REPLY 1

‎01-03-2022 04:23 AM

HP Recommended

Hi @aeste,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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