HP Instant Ink: Ink Cartridges Low/Empty YET no replacement cartridges have been shipped

[DaniDrew]

About a month ago I got a new HP printer and enrolled in Instant Ink. Things have being going well but now my black ink cartridge is super low and yet HP has still not sent a replacement cartridge nor will it let me manually request one. I thought this system was going to be great as a PhD student who prints a lot of stuff but now I'm reconsidering it as the ink is FAR from instant. Maybe I'm not looking in the right location or maybe it's unnecessarily difficult to actually get ink when you need it....

[Kumar0307]

@DaniDrew, Welcome to the HP Support Community! I’m here to help.

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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