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‎01-08-2023 03:33 PM - last edited on ‎01-08-2023 03:59 PM by Retired

HP Recommended
Product: HP ENVY 6455e All-in-One Printer

This printer was a gift that came with a free subscription to the HP Instant Ink program. I extended the program for a few months after the  free trial was over but canceled last month when I realized what a “racket” it was. My new ink cartridges purchased on Amazon worked fine for about a month and then just stopped. Now the error says I need to replace them with the MUCH more expensive HP cartridges. 

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1 REPLY 1

‎01-09-2023 02:00 AM

HP Recommended

Hi @Kejee,


Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are unable to print after cancelling your instant ink account.

 

Please check the instant ink terms and conditions from this link: https://instantink.hpconnected.com/uk/en/terms 
 

I hope this answers your question and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post answers your question, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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