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In HP Ink & Toner Cartridge Recycling | HP® United Kingdom under Box Delivery & Collection Service it was possible in the past to order large toner boxes, but now the only option is medium toner boxes. What happened to the large option?

 

Thank you.

1 REPLY 1
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Hi @HS104,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

The large toner boxes that were once available for ordering under HP's UK recycling program appear to have been discontinued. Currently, the recycling program offers medium-sized boxes for toner returns, but the large option is no longer listed on the HP Planet Partners recycling page.

This change may be part of ongoing adjustments in their recycling services or due to logistical constraints, though HP has not publicly explained the specific reason for the removal of the large boxes. You might want to reach out directly to HP support to confirm if the large boxes will be available again or if alternative solutions exist​

 

For more information on HP's recycling program, you can visit their

Laptop & Printer Depot

tps://www.hp.com/gb-en/hp-information/recycling/ink-toner.html).

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.