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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Laser Jet 5P

I just put in a new ink cartridge into my HP Laser Jet 5P printer and when I do a test page it comes out completely black.

When I put in my old ink cartridge back into my HP Laser Jet 5P printer my test page comes out completely normal – correct.

 What is wrong with the HP laser Jet 5P printer?

1 REPLY 1
HP Recommended

It's a defective toner cartridge, there is nothing wrong with the printer.




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