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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hello
I have a print quality problem.
see the diagnostic page that I attach
I state that I have already performed the calibration and reset several times, but it did not solve the problem, the cartridges are all good.
can you help me
thanks
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THIS IS THE OTHER PHOTO
HP Recommended
Can't tell about the yellow from the sample but as the cyan appears properly aligned it suggests a problem solely with either the magenta cartridge or the magenta drive assembly. From previous history I know you have been struggling with this for quite a while, were you able to get the main drive properly aligned?
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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