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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-11-2020 10:28 AM

HP Recommended

I took sharper photos, black photos are 2 because overall it was not good
thanks for the help

YELLOWYELLOWMAGENTAMAGENTACYANCYANBLACK1BLACK1BLACK2BLACK2

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‎11-11-2020 12:00 PM

HP Recommended

Reading through your post you state that the black cartridge is good? How have you verified this? Having adequate toner does not eliminate the possibility of a bad mag roller or issue with the drum. If you have not tried a different black cartridge yet you need to do that. Sorry if you did mention that you had tried a different cartridge and I missed that.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-12-2020 01:55 AM

HP Recommended

The black cartridge is good because, I tried to print an all black writing by inserting a single colored dot (.) (Red, blue, yellow etc.)
the print is fine, if I remove the colored dot (.) the print is faded as the file I attached before.
Our friend "Valsimot" wanted to check the levers inside the printer to see if they were moved or offline, so I posted those photos.
Seeking solution, thanks

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‎11-12-2020 04:40 AM

HP Recommended

Looks broken to me. It's explained here from page 3 -5 better with pictures.

https://www.laserpros.com/img/TechTips/59.00.c0-error.pdf 

You will probably need a developer alienation caps for black for sure ( I would replace on all 4 ) and main drive that broke that cap will probbably brake it again so I would replace main drive and 4 caps.

 

 

 

 

 

 

 




My profile on LinkedIn

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‎11-12-2020 09:45 AM

HP Recommended

Hi Valsimot
ok the printer does not give any error code, however I will try to replace the caps, I also found a video that shows me how to disassemble and reassemble the gears of the main transmission unit.
Here in Sardinia we don't have HP support, so I have to fix it with my own hands, but I'll make it.
then I will let you know if everything went well
Thanks for now, you have been very helpful to me

RenCan

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