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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Laserjet Pro prints colored stripes across the page

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08-25-2020 06:52 AM
When printing a document (this one was from CorelDRAW) the printer prints colored and black stripes across the entire page. I can see the document through/behind the stripes. This is one of several attempts that all resulted in the same colored stripe page.
After this happened, text only documents don't do this, but now have a line down the center of the page that wasn't on documents prior to these color stripe printouts.
After this, there was a paper jam. I don't know if that's relevant or not.
08-27-2020 09:34 AM
Hi LamoChem,
Engine test
To verify that the printer engine is functioning, print an engine test page. The test page should have a series
of lines that are parallel to the short end of the page. The test page can use only Tray 2 as the paper source,
so make sure that paper is loaded in Tray 2.
▲ With the printer on and in the Ready state, open and then close the front door four times (for a simplex
print out on both simplex and duplex models) or five times (for a duplex print on duplex models). The
printer prints the engine test page.
Please print the engine test page and inform me about the results or even better upload its image here.
I look forward to hearing back from you soon.
Regards,
Alex
ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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09-08-2020 11:36 AM
I do not like the look of those white repetitive spots, looks like something stuck to the fuser or a damaged fuser.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.