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‎06-18-2024 03:54 PM

HP Recommended

For the past 2 or so toner cartridge changes, the printer still showed "low toner," but it continued to print after the toner cartridge was changed.  Today, it stopped printing.  I didn't think the toner cartridge I put in a month or so ago was empty, but I purchased and inserted a new toner cartridge.  The printer still shows the symbol for "low toner," and still won't print at all.  I followed the recommended suggestions found in the HP Support Community and elsewhere:  turning the printer on/off; did a hard reset of the printer; reset the printer memory; and cleaned the new toner cartridge contacts.  Any other ideas of what I might try?

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