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‎06-22-2024 01:22 PM

HP Recommended
Product: HP LaserJet Enterprise M506dn
Operating System: Microsoft Windows 11

Hi, I have an M506 LaserJet Enterprise printers. For several years there's been a light band that appears down the left side of printed pages. I've tried running cleaning pages but that doesn't help. I'm wondering if anyone has any ideas about what else I might do to fix this. The toner cartridge still has 70% of its capacity left. Any thoughts would be much appreciated.

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4 REPLIES 4

‎06-23-2024 03:09 AM

HP Recommended

Could be a smudge or a dirt on a laser glass. Can you scan a sample page and post here?




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‎06-25-2024 11:15 AM

HP Recommended

Thank you for your response. I've pasted an image of a page below. Please let me know what you think.Image_20240625_0001_1.jpg

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‎06-27-2024 03:17 PM

HP Recommended

Not sure if my earlier reply posted correctly so I'm posting it again. I've pasted a jpg of a page that shows the problem below. Do you have any thoughts about how to address this? Thank you for your help.

 

Image_20240625_0001_1.jpg

 

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‎07-01-2024 12:38 PM

HP Recommended

That looks to me like a toner cartridge issue.




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