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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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‎05-08-2022 09:11 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Greetings HP,

 

This is seems to be a very flawed process. After happily using my HP Neverstop MFP 1202w for over a year, I now need to replace the toner. 

 

However, when I go to do that --

The toner reload cartridge will most often not "catch" and be able to turn

The one or two times it has been able to turn, the plunger then will not go down

 

I've taken out the drum, nothing.

I've tried the other cartridge - same problem.

 

Please tell me what needs to happen in order for this to work? I've loved this printer until now - it seems it is not designed to be able to be refilled.

 

Please advise.

Kim

 

Category:
4 people had the same question
1 REPLY 1

‎05-08-2022 11:43 AM

HP Recommended

How many toners you have previously installed? The amount of cartridges you can install is limited if the drum is near the end of its life you can't install new toner.




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