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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer

I HAVE A FAIRLY NEW ALL IN ONE (06/2023 PURCHASED). IT SAID DEPLETED INK (C) SO I REPLACED THE CARTRIDGE AND IT STILL SAYS CARTRIDGE DEPLETED.  I CANT GET IT TO PRINT.  ALSO WHEN I PULL UP MY WARRANY INFO IT SAYS MY WARRANTY EXPIRED IN 11/2019?  I JUST BOUGHT IT AND I CANT REGISTER A SUPPORT TICKET BECAUSE "HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later"

1 REPLY 1
HP Recommended

Hi @JTWW2023,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you are getting this error "One or more cartridges are low on ink, or there is another problem with the cartridges."

 

Take the following action to continue printing:

Open the ink cartridge access door and remove the cartridge or cartridges indicated by the Depleted Cartridges must be replaced to resume printing message.

 

Check the cartridge for leaks or damage. If the cartridge is low on ink, leaking, or damaged, replace it.

Reinstall the cartridge or cartridges, and then close the ink cartridge access door.

If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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