HP Office Jet 4650 Won't print in color

[edd7]

HP Office Jet 4650 all of a sudden won't print in color - from every computer in the house. It prints fine in black and white. 

I have:

- Confirmed all updates are installed

- Changed both the color & black cartridges

- Done a factory reset on the printer

- Restarted it twice

Please help!!

[sandytechy20]

@edd7

Welcome to the HP support community.

Did you make a copy and check if that prints fine?

Meanwhile:- 

Print a Print Quality Diagnostic report

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

3. Touch Tools.

4. Swipe up on the display, and then touch Print Quality Report.

   A Print Quality Diagnostic report prints.

   

5. Keep the Print Quality Diagnostic report for easy reference later in this document.

If that does not print fine, follow the steps mentioned in this HP document to fix the issue:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.