HP Office Jet 8014 Cannot print blue

[An_Pan]

My printer doesn't print blue anymore at all. Just changed a Cartridges as well, didn't help..

[Kumar0307]

@An_Pan, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not printing in Cyan. Let us try these steps to resolve this issue:

Try making a standalone copy in color from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Make sure you are using HP ink cartridges. Check the ink levels and replace any low/empty ink cartridges.

Perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the printhead up to 2 times and print a test page to check the result.

If the issue persists, it could be an issue with the replaced ink cartridge or the printhead. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!