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‎01-20-2025 02:40 PM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: Microsoft Windows 11

HP Office Jet Pro 8034e won't print blue ink. Have tried cleaning print head three times.

Category:
1 REPLY 1

‎01-22-2025 04:58 AM

HP Recommended

Hi @Steve16321,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand how frustrating it can be when your printer isn't producing the colors you need, especially after trying multiple cleaning attempts. Let's work together to find a solution.

 

Update the firmware. Click here

 

If you have performed all the steps from this document and still having issues, either the cartridges are bad or the printer itself. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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