HP Office Jet Pro 8610 Ink Problem

[Bmays]

I'm having the same issue it seems like everyone is having on the newest firmware. Has anyone found a way to get past this? Has anyone found a solution to downgrade firmware? Seems that everyone is going through the same issue with no real solution. 

I've tried:

Cleaning Cartridge

Taking out the Ink Head multiple times

Resetting it

Running in OBE mode

Haven't tried MFG mode

No idea how to downgrade firmware

[Garp_senchau]

@Bmays, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP OfficeJet Pro 8610 printer is experiencing ink-related issues, such as the printer not printing or displaying error messages like "Print System Problem" or "Problem with Ink System," follow these troubleshooting steps to resolve the issues:

Check the Ink Cartridges for Leaks

Access the Ink Cartridges:

• Open the door to access the ink cartridges.
• Wait until the carriage stops moving.

Inspect for Leaks:

• Remove an ink cartridge and check for ink leaks.
• Replace any leaking cartridges.

1. Reinstall Cartridges:
   • Ensure non-leaking cartridges are re-installed securely.

Reset the Printer

Power Off the Printer:

• Press the power button; if it doesn’t turn off, unplug the power cord.

Unplug and Plug:

• Wait 60 seconds before reconnecting the power cord directly to a wall outlet.

Power On:

• Turn on the printer.

Reseat the Printhead

1. Access Cartridge Area:
   • Open the cartridge access door.
   • Look for a latch on the carriage.

1. Adjust Printhead:
   • With the printer on, disconnect the power.
   • Lift the carriage latch and adjust the printhead.
   • Lower the carriage latch securely.

Note

Always use genuine HP cartridges to ensure quality and reliability. You can purchase official HP supplies at the HP Store.

Sources

HP OfficeJet Printers - Resolving 'Print System Problem' or 'Problem with Ink System' Errors

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,