HP Office Jet Pro 9018 displays SUPPLY SYSTEM PROBLE and I have replaced all of the print cartridgs

[TNEV777]

HP OfficeJet Pro 9018 displays  Supply System Problem ans all print cartridges are NEW HP 962 cartredges. ANY FIXES??

[Garp_senchau]

@TNEV777, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP OfficeJet Pro 9018 printer displays a "Supply System Problem" message despite having new HP 962 cartridges installed, here are steps you can take to resolve the issue:

Check the Ink Cartridges for Leaks:

• Open the cartridge access door and wait for the carriage to stop moving.
• Remove each ink cartridge and inspect it for any sign of leakage.
• If any cartridge is leaking, replace it with a new one.

Reset the Printer:

• Turn off the printer using the power button. If it doesn't switch off, unplug it from the power source.
• Wait for 60 seconds before plugging the printer back in.
• Restart the printer to complete the reset process.

Reseat the Printhead (if applicable):

• Open the cartridge access area and locate the printhead latch if the printer has a removable printhead.
• Turn off the printer and gently lift and reset the printhead back into its position.
• Lower the latch to secure the printhead.

Also, you may refer ot this guide for further troubleshootng steps: HP Printers - An 'Ink System Failure,' 'System Supply Problem' or 'Supply System Problem' Error Disp...

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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