HP OfficeJEt 8730 Supply System Problems (for brand new Cyan and Yellow cartridges)

[DABlake]

I have just order HP Genuine Ink, for my printer because my Cyan and Yellow cartridges were finished. I put in new cartridges only to get the error message " Supply System Problems" 

I have tried the recommended trouble shooting steps ie:

Clean cartridge contacts,

Restart Printer

Ensure I have the latest firmware

Hard reset, etc.

Nothing so far has helped, and I am afraid to purchase new cartridges again only to have the same issue, with two set  of unusable cartridges.

Please help

[sandytechy20]

@DABlake

Welcome to the HP support community.

I understand that you are getting a Supply System Problems error, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.