HP OfficeJet 6600

[DestinyH730]

I have a HP officejet 6600. I just installed new ink. I cleaned the printhead 4 times, powered off printer and waited  60 seconds to power back on. I am still receiving blank pages. Can someone assist with this ?

[A_Gayathri]

Hi @DestinyH730 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Here are a few steps to try to resolve the issue of blank pages on your HP Officejet 6600:
 

Check Ink Levels:

• Ensure that the ink cartridges are properly installed and have sufficient ink.

Run the Printhead Cleaning Utility:

• Use the printer’s built-in cleaning utility again. Sometimes multiple cleanings are necessary.
• Access this from the printer’s control panel: Setup > Tools > Clean Printhead.

Align the Printhead:

• After cleaning, you should align the printhead to ensure the best print quality.
• Go to Setup > Tools > Align Printhead.

Print a Test Page:

• Print a test page to see if any ink is coming out at all.
• Go to Setup > Tools > Printer Status Report.

Check for Clogs:

• Remove the printhead and check for any clogs or dried ink.
• Clean the contacts on the printhead and the printer with a lint-free cloth lightly moistened with distilled water.

Update Printer Firmware: Update the firmware on an HP printer

• Make sure the printer firmware is up to date. Sometimes updates can resolve printing issues.

Use Different Paper:

• Ensure you are using the correct type of paper for your print job. Some papers can cause issues with inkjet printers.

Reset the Printer:

• Perform a hard reset on the printer by unplugging it while it is on, waiting for a minute, and then plugging it back in.

Try a Different Document:

• Sometimes the issue might be with the document itself. Try printing a different document or a simple text file to see if the issue persists.

Check for Software Issues:

• Ensure that your printer driver and HP software are up to date on your computer.

Refer to this document: HP Officejet 6600 e-All-in-One Printer - H711a/H711g

HP Officejet 6600, 6700 Printers - Fixing Poor Print Quality Problems

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.