• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-26-2022 12:59 PM

HP Recommended
Product: HP OfficeJet 8600 Pro
Operating System: Microsoft Windows 10 (64-bit)

HP OfficeJet 8600 Pro

 

My HP OfficeJet 8600 Pro stopped printing distinct and clearly in Excel or Wordpad or Notebad. The print is very light.

Yet, in MS Photos it prints the text very clearly and distinct.

I ran the "TOOLS" on the printer control board. It was ran thru the cleanng cycle andalso the "Print Head" cycle.

The 4 color inkcartridges were changed.

You advise to changed the 4 color cartridges or the Print Head?
If a Print Head is needed? Frm eBay or HP?
Thanks for your advice and help.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.