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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
USERZERO1
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HP OfficeJet Pro 8020 series STRIPES and Leaking inside

HP Recommended
HP5C0803 (HP OfficeJet Pro 8020 series)
Microsoft Windows 10 (64-bit)

This printer is a replacement and it's doing the exact same thing the first printer did nearly a year later. I am so mad I spent a lot of time $$ (joined instant ink for a year and barely used it). I  could write a novel on all the issues think I will blog about my experience. 

 

I cleaned the printhead via app and touchscreen more than enough, aligned and changed CYAN as it was the only one that appeared low still nothing but stripes and the thing is leaking inside in the belt area, never again.

 

after cleaning, print alignment and changing CYAN cartridgeafter cleaning, print alignment and changing CYAN cartridgeAfter cleaningAfter cleaningPrint QualityPrint QualityINK all over belt insideINK all over belt insideIMG-4261.jpg

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USERZERO1
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I have a question, what if any color profile is provided with this printer? I have noticed a difference between using photoshop vs the photo print from hp smart app. I have many questions now that I have been researching the banding on my images.

 

I suspect that the printer is using my windows icc profile for my monitor which is a tn monitor for gaming and not accurate for image production. To add to this I installed my own custom profile to tweak what I see as there wasn't enough contrast when viewing outside of gaming environment.

 

I went into the properties of the printer itself and located color management. I am able to see many profiles some for monitor some for various printers. My Canon printer has its own profile that uses Canon in the name. I am not seeing anything stating HP though. Looking deeper the scanner has a profile but not the printer itself, so that leads back to what profile does it use? The monitor?  I unchecked Use my settings for this device it was checked default.

 

Hopefully I can learn something from all of this. I don't think many folks understand these things I know I don't really.

icc profile.PNG

scanner icc.PNG

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USERZERO1
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Is anyone going to get back to me? Or does it not matter to anyone only if it happens to them? 

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